Frequently Asked Questions
Question: What credit cards
do you accept?
Answer: We accept VISA and MasterCard
ONLY. Just enter your credit card information in the order form
function, when prompted.
Question: What is the minimum
order?
Answer: There is no minimum
order.
Question: What prices are shown
on the website?
Answer: The retail price for
a single piece.
Question: Is the minimum order
dollar amount excluding freight?
Answer: Yes.
Question: How do I obtain a
copy of my order once it is placed?
Answer: After you submit your
order a copy to sent to you automatically via email.
Question: Do you ship to P.O.
Boxes?
Answer: Yes
Question: Do you ship to Hawaii
and Alaska?
Answer: Yes
Question: What methods of shipping
do you use?
Answer: United Parcel Service
to 48 states. Priority mail to Hawaii and Alaska.
Question: What are the qualifications
that need to be met to purchase wholesale?
Answer: A wholesale customer
is one that has a storefront operation or one who possess a valid
resale number. The minimum wholesale order is $50.
Question: I am having trouble
submitting an order via the shopping cart. What should I do?
Answer: Send us an email to
custserv@exclusiveproductscompany.com
listing your needs and name address. We will handle the rest for
you.
Question: I have a question
about a product you sell and would like more information.
Answer: Send an email to custserv@exclusiveproductscompany.com
Question: What should I do if
I am not satisfied with something I purchased?
Answer: Please contact us at
custserv@exclusiveproductscompany.com.
We will either replace or give credit on the item.
Question: I forget my wholesale
password.
Answer: We will solve your dilemma.
Just contact us at custserv@exclusiveproductscompany.com
|